We wish we could compensate people for unforeseen circumstances, such as injury or a family emergency but that’s not financially possible. If you arrive late, leave early or have the misfortune of flight cancellations, travel delays or illness then we can’t offer any form of refund. If you cancel your place on the immersion, the cancellation policy below will apply.
This policy has been considered and aims to be as compassionate as possible in the case that your plans change but to protect yourself further, we strongly encourage you to purchase travel insurance. If you cancel the immersion 60 days or more prior to the start of the immersion, your deposit will be retained. Less than 60 days there will be no refund.
To cancel, please send an email to firstname.lastname@example.org In the unlikely event that we have to cancel due to family problems, ill health or too few participants, all deposits and payments will be refunded.
We can’t compensate you for airfare or travel costs so, to cover these, make sure you purchase travel insurance. Travel insurance is the best way to protect yourself from any unforeseen circumstance. We do not accept any liability for: cancellations, delays or changes caused by war, threat of war, terrorist actions or threats, closure of airports, civil strike, industrial action, natural disaster, technical problems to transport, staff cancellations, weather or other events beyond our control. Loss of, or damage to, personal property of participants.
If you have had any major physical or emotional illness within the past 5 years, or are under medical or psychiatric supervision, you must notify us of the details at the time of booking and, where appropriate, enclose a doctor's certificate of fitness to travel. Non-disclosure of relevant information can invalidate your insurance and dissolve our obligation to you.